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Internet Sales Consultant

Internet Sales Consultant
Summary: The Internet Sales Consultant is responsible for working with internet shoppers to identify their vehicle needs, finding the appropriate vehicle to meet their needs while ensuring each customer has a satisfactory dealership experience.
JOB REQUIREMENTS
Essential Duties and Responsibilities include the following. Other duties may be assigned.



  • Respond to and follow up with customers who submit vehicle leads to dealership online.

  • Make phone calls, send emails, texts to customers to set appointment for test drive.

  • Meets dealership sales goals.

  • Maintains Customer Satisfaction scores at or above company standards.

  • Greets customer and determines make, type, and quality of vehicle desired.

  • Explains features and demonstrates operation of vehicle in showroom or on road.

  • Suggests optional equipment for customer to purchase.

  • Computes and quotes sales price, including tax, trade-in allowance, and discount.

  • Completes paperwork accompanying vehicle sales, including but not limited to, preparing sales slip or sales contract.

  • Arranges for delivery and registration of vehicle.

  • Researches availability of models and optional equipment.

  • Engages in business development.

  • Addresses customer concerns.

  • Follows Safeguards rules and regulations.


Job Requirements



  • No previous experience necessary; job training provided!

  • Professional appearance and strong communications skills

  • Strong computer skills required

  • Proven track record

  • Strong record of positive Customer Service results

  • Team oriented

  • Submit to and successfully complete MVR, background check, and pre-employment drug test

  • Valid driver's license with good driving record


Benefits Include
Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including:



  • Medical and Dental coverage

  • 401(k) with company match

  • Employee discounts on vehicle purchases, parts and service

  • We also offer a group of supplemental benefit plans including dental coverage, short-term disability, long-term disability.

  • Continued training through Passport University and the manufacturer.

  • Opportunities for career advancement.


We Are an Equal Opportunity Employer and a Drug Free Workplace


 

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