Project Delivery Lead - Human Services Transformation
3.
9 Full-time 3 hours ago Full Job Description Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment.
As an experienced Project Delivery Lead, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel.
If so, consider an opportunity with Deloitte under our Project Delivery Talent Model.
Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, client service delivery.
PDM practitioners are local to project locations, minimizing extensive travel, and provides you with a full career path within the firm.
Our Human Services Transformation (HST) team works to help transform how our clients deliver their services to customers across a variety of channels such as walk-in, mail-in, call center, and self-service applications.
We deliver large, complex systems development and transformation projects enabling us to collaborate with clients who serve those most in need.
Budget constraints paired with increased demand for human services have challenged our clients to find efficiencies, do more with less, and rethink the way they deliver services.
Work you will do As a Project Delivery Lead in HST, you will:
Improve the operational systems, processes, and policies in support of the client mission through the management and guidance of multiple work streams, teams, and clients Support engagements related, but not limited, to Systems Implementation, Operations & Maintenance, Helpdesk Operations, Software and Application Development and Maintenance Provide input to key deliverable structure and content, as well as facilitating buy-in of proposed solutions from top management levels Direct timely delivery of quality work products for the client Manage engagement risk Provide professional development of junior staff performing the role of counselor and coach, as well as providing leadership and support Qualifications Required:
10
years of consulting and/or industry experience 3
years of Health & Human Services experience/Public Sector to include Child Support, Integrated Eligibility or HIX.
Demonstrated understanding of the adoption of technology and its impact to future operating models and organizational structures Ability to deliver consistent, high-value services on a cross-section of complex customer and citizen centric projects Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve Preferred:
Ability to support engagements of greater than average size and complexity Ability to lead multiple teams and multiple clients with confidence Excellent teamwork and interpersonal skills Professional oral and written communication skills Ability to mentor and manage junior staff and further their professional growth Prior professional services or government consulting experience Experience supporting System Modernization Bachelor's Degree or higher How you'll grow At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day.
From entry-level employees to senior leaders, we believe there's always room to learn.
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world.
From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
9 Full-time 3 hours ago Full Job Description Are you an experienced, passionate pioneer in technology? An industry solutions professional who wants to work in a collaborative environment.
As an experienced Project Delivery Lead, you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel.
If so, consider an opportunity with Deloitte under our Project Delivery Talent Model.
Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, client service delivery.
PDM practitioners are local to project locations, minimizing extensive travel, and provides you with a full career path within the firm.
Our Human Services Transformation (HST) team works to help transform how our clients deliver their services to customers across a variety of channels such as walk-in, mail-in, call center, and self-service applications.
We deliver large, complex systems development and transformation projects enabling us to collaborate with clients who serve those most in need.
Budget constraints paired with increased demand for human services have challenged our clients to find efficiencies, do more with less, and rethink the way they deliver services.
Work you will do As a Project Delivery Lead in HST, you will:
Improve the operational systems, processes, and policies in support of the client mission through the management and guidance of multiple work streams, teams, and clients Support engagements related, but not limited, to Systems Implementation, Operations & Maintenance, Helpdesk Operations, Software and Application Development and Maintenance Provide input to key deliverable structure and content, as well as facilitating buy-in of proposed solutions from top management levels Direct timely delivery of quality work products for the client Manage engagement risk Provide professional development of junior staff performing the role of counselor and coach, as well as providing leadership and support Qualifications Required:
10
years of consulting and/or industry experience 3
years of Health & Human Services experience/Public Sector to include Child Support, Integrated Eligibility or HIX.
Demonstrated understanding of the adoption of technology and its impact to future operating models and organizational structures Ability to deliver consistent, high-value services on a cross-section of complex customer and citizen centric projects Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future Ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve Preferred:
Ability to support engagements of greater than average size and complexity Ability to lead multiple teams and multiple clients with confidence Excellent teamwork and interpersonal skills Professional oral and written communication skills Ability to mentor and manage junior staff and further their professional growth Prior professional services or government consulting experience Experience supporting System Modernization Bachelor's Degree or higher How you'll grow At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day.
From entry-level employees to senior leaders, we believe there's always room to learn.
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world.
From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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